The Washington State Library would like to expand data-gathering to reach other target audiences and regions of the state.
The Library would also like to expand research to include observations from other types of digital skills support providers, including those from other community-based organizations, government, health care, libraries, schools, tribes and workforce development. Future research should also explore the effectiveness of different provider types working with trusted community liaisons and compensating subjects. (Although this project gathered some comments about common providers of digital skills support services, it did not directly survey most provider types or evaluate their services.)