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Digital Skills Resources for Washingtonians

Walk-through of available resources, learning paths, and value of outcomes.

Exam Proctoring Through Certiport Exams From Home

CONGRATULATIONS, YOU'RE READY TO TEST!

 

  • CREATE A CERTIPORT ACCOUNT
    • You will create a free Account in Certiport in order to take your exam.  If you have issues with this, please contact Certiport Directly at 1-8888-999-9830.
    • Step-by-step instructions
    • If you are under the age of 18, please fill out and include a signed Certiport Parental Consent Form available in the portal.

 

  • Exams are proctored remotely using Certiport Exams From Home Testing System.

    • Certiport owns the virtual computers and is not owned by the proctoring service.

    • Certiport requests that patrons prepare to test in a quiet area with a stable internet connection.

    • A camera is required for the Zoom check-in: a webcam or Smartphone camera.

    • A computer capable of running Exams from Home is also required. The patron can use a PC Laptop or Desktop, a Macbook or Mac Desktop, or a ChromeBook. No other devices, including smartphones, tablets, or Linux computers, can be used.

    • Testers must be seated at a flat-surfaced table or desk, such as a kitchen table or clean desk.

    • Testers are not permitted to test from a bed unless medically required.

    • Testers are not permitted to test while inside a motor vehicle.

    • The computer must be plugged into a charger for the entire exam duration.

    • You are not required to have Microsoft Office, or other software installed to take that exam type. All software required for the exam is installed on the virtual test computer.

 

  • TECHNICAL REQUIREMENTS:

    • Laptop or Desktop with Windows 10, Windows 11, or Mac OS X Monterey 12.x or higher

    • Chromebook with a current operating system (OS)

    • The language of the OS on your computer must match the exam language you are scheduled to take

    • Full keyboard and a 2-button mouse

    • Recommended minimum screen resolution of 1280 x 800

    • The preferred internet browsers are Chrome, Edge, and Safari. You will need the ability to download and execute a program file from your browser (see the user guide for info on managed Chromebook devices)

    • Patrons need the ability to download and execute a program file from your browser (see the user guide for info on managed Chromebook devices)

    • Webcam (to check your Photo ID). You can use any valid government-issued ID, school ID, work badge, etc.

    • A bandwidth download speed of at least 10Mbps*

 

  • ACCOMMODATIONS: 

    • Proctors will provide the candidate the link to apply for any needed accommodation: https://certiport.pearsonvue.com/Educator-resources/Exam-policies/Administration. Certiport does not publicly share the complete list of requests that can be approved. It is on a case-by-case basis. Candidates may be approved for medical, physical, and emotional disabilities. They can also be approved if English is a second language and the selected exam is unavailable in their first language.

    • The accommodation process is between Certiport and the patron only. The approval process takes 6-10 business days. The approval documents will be emailed directly to the patron. The document will contain the expiration date of the accommodation and the length of the time extension. Most candidates are approved for 100% additional time.

    • Once the paperwork is submitted, the patron must contact Certiport at 1-888-999-9830 for status checks.

    • Accommodations are applied to the patron Certiport username and cannot be transferred to a new Certiport username without the assistance of Certiport. If a patron applies for an accommodation and creates a new Certiport username, the accommodation will not apply to the new Certiport account.

    • Proctoring staff will not discuss the patron's needs directly with them for privacy purposes.

 

  • TECHNICAL SUPPORT & BACKUP:

    • Contact information for your proctoring session will be provided when your session is approved.  All day-of support is provided by Soar Proctoring.

Pass a Practice Test & Show Us!

Log into the Certification Portal to request your exam QR code linking to www.wsl.infojinicloud.com

If using GMetrix, share a screenshot:

Image of a passing practice test screen in GMetrix. The example is a Microsoft Word practice exam. The page has the patron’s name in the upper left corner, and the upper right corner. The screen is white with dark grey text showing the type of exam, date taken, passing score, congratulations, and a breakdown of scores on each section.

  • If you are taking a CompTIA practice test, please share the screenshot below.  The screen that shows your score does not show your name.Screenshot of learner's transcript dashboard in GMetrix. It shows the patron’s name in the upper left corner, type of exam, and a line of text showing a practice test has been passed with the word passed and a small dot. The dot is greyed out but may be green. As long as it says passed, this screenshot is acceptable.