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Trustee Support Resources

Policy Don'ts

Do not create a policy that is:

  • A procedure, detailing the specifics of implementation;
  • Driven by deadlines—Tip: Instead of using a specific date, use words such as “periodic”;
  • Riddled with mandatory words such as “will” and “shall”—Don’t make promises you can’t keep!—Tip: use words such as “reasonable” instead;
  • Excessively detailed—less is more;
  • A knee-jerk reaction to a one-time event.